How are (Gmail/Yahoo etc.,) Mail Providers providing service without support?
I was wondering today about the fact that the Email providers like Gmail, Yahoo, MSN etc., are able to deliver their service without any support extended at all.
How are they able to do that? Is it because the product is so stable and they don’t have any issues?
What if an user faces an issue with the service and how is that addressed?
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Posted by mejura
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Posted by mejura
Lately, I am into Alfresco and it has become very addictive, which is good in many ways.
I am starting to learn a lot, but definitely not enough any day. There is lot to learn but the point I am trying to make is – I am spending lot of time on my commute via iPhone on Alfresco forums and trying to read others posts and trying to answer if I have some clue or answer. This has been a great learning experience so far and I wish this continues on.
Alfresco forums is active to a great extent and we do get answers for the problems posted fairly quickly. Forums is a better channel to get answers for Alfresco, even when compared to Support. Since Alfresco (a great open source alternative for Enterprise Content Management in the market today) has a powerful community and partnership, hence it is faster to get answers in this route rather than that of the Support itself.
Have fun Alfresco-ing!
Leave a Comment » | Alfresco | Tagged: Alfresco | Permalink
Posted by mejura
I think and I realize Work environment makes you productive and improve your feel good factor a lot.
As I am a consultant, I work in client locations based on the proejct. I was in a project before, where the environment was highly political. That means – there was lot of politics in the environment. To explain a little bit more – Lot of finger pointing in the company. Even in normal cases, people point fingers saying it is not my job and you have not done. Even while asking questions about a task, the question is always in a negative way.
People are highly non-polite, when the same question can be asked in a polite manner. There won’t be any recognition in conversations, instead there will be questions on why this is done this way etc.,
Even though I got out of that environment last month, and came into a great friendly environment – I am greatly affected by that environment. I pity the folks in that environment. The people inside that company do not know what kind of environments exist outside and how friendly things are outside and high productivity can be achieved. For example – I got a call just few minutes back from that company for some left-over work and the way the questions are asked are rude and non-polite. He asks me when completing the call after many questions answered – “Is there anything else I should know?”, instead the same question can be asked – “Thanks for your answers and I appreciate your help! Let me know if there is anything else I need to know?”.
Finding faults in everything and do not recognize on what is done and what is progressed! This creates fear, hate and unfriendliness, which leads to lesser productivity, poor feel-good-factor and less creativity.
The cause of this is mainly because of people in the top of that environment. They are the ones who create and control the environment. This is not good guys!
Grow up and learn more from outside, how things can be achieved with a friendly environment.
If I was asked, if I would go back and work for them again – It is a BIG NO. If I was asked, if I would go back and work for that top mgmnt person again, the answer is – I would never want to work for HIM again or even I don’t want to see him in my LIFETIME!
Leave a Comment » | Work Culture | Tagged: Industry, Work Culture | Permalink
Posted by mejura
You know we can configure RSS Blog feeds in Alfresco Share Site or User Dashlets.
This blog we are talking about is the Blog created in Share itself.
The problem is after you configure it, and you access the blog feed in Share Site, it asks for authentication. In order to get over it, a solution would be to publish the blog externally also from Alfresco Share and then use the published blog (say wordpress)’s RSS feed and configure it to show in the dashlet of your Alfresco Share site.
How is the idea?
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Posted by mejura
KnowledgeTree™ Shows Significant Q4 Growth and Continues Momentum in 2010
Strategic New Hires Position KnowledgeTree for Success
Raleigh, NC (February 18, 2010) – KnowledgeTree™, an Enterprise Content Management (ECM) provider focusing on affordable document management software, today announced record sales for Q4 2009 and an impressive start to Q1 2010. New hires in both the Raleigh, NC and Cape Town, South Africa offices have infused the company with additional expertise to continue driving growth.
Tweet this: #knowledgetree finishes strong in 2009 with record sales and new talent; getting off to a great start in 2010 http://bit.ly/KTQ4Growth
Notable customers purchasing KnowledgeTree in the last several months include:
Q4 also saw the strategic hires of:
Daniel Chalef, CEO of KnowledgeTree stated, “I couldn’t be more pleased with the growth and progress of the company throughout 2009 and especially in the last quarter. With the added bench strength brought by Rebecca, Evan and Roland, we’re poised for an explosive year in 2010.”
# # #
About KnowledgeTree
KnowledgeTree document management software is affordable, easy to use and enables business professionals to manage the document lifecycle, promote collaboration, reduce paper and ensure compliance. Offering commercial SaaS and on-site editions as well as a free, community edition, KnowledgeTree helps organizations of all sizes transform documents into strategic business assets.
KnowledgeTree’s software is backed by our commitment to excellent customer service and support. Customers around the world in many industries, including life sciences, professional services, and government sectors, use KnowledgeTree to increase business process efficiency and reduce costs. For more information, visit http://www.knowledgetree.com. Follow us on Twitter at #knowledgetree.
KnowledgeTree Inc. is a US company incorporated in Delaware with headquarters in Raleigh, NC. It has a South African subsidiary based in Cape Town, South Africa.
KnowledgeTree is a trademark of KnowledgeTree Inc., Raleigh, NC. All other trademarks belong to their respective owners.
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Posted by mejura
KnowledgeTree™ Joins Tech Data Open Tech Program
KnowledgeTree’s document management software now available to Tech Data resellers
Raleigh, NC (February 2, 2010) – KnowledgeTree™, an Enterprise Content Management (ECM) provider focusing on affordable document management software, today announced it joined Open Tech, a new channel for open source independent software vendors (ISVs) to market and sell the company’s solutions to thousands of resellers nationwide. Open Tech was established last fall by leading IT products distributor Tech Data Corporation to better enable its reseller customers to capitalize on the rising demand for open source solutions.
Tweet this: #knowledgetree joins Tech Data Open Tech program for distribution of its document management software to 1000s of resellers http://bit.ly/c0mcEg.
As part of Open Tech, KnowledgeTree will gain access to Tech Data’s resellers across the country and to a comprehensive channel marketing program. According to KnowledgeTree CEO, Daniel Chalef, “Being part of Open Tech gives KnowledgeTree unprecedented visibility to the resellers who are focusing on affordable, open source solutions for their customers. Tech Data is a well-respected distributor that we believe will open a wide range of opportunities for us.”
Open Tech builds upon Tech Data’s extensive experience supporting open source leaders like Novell and Red Hat. That experience includes helping these leading open source vendors grow their businesses through the channel by recruiting new resellers to deploy their solutions to SMBs, large enterprises, government agencies, educational institutions and healthcare providers.
“Interest in open source will continue to grow as resellers and end users become more aware of open source solutions like KnowledgeTree’s document management software,” said Tech Data Vice President, Software Product Marketing Stacy Nethercoat. “Through Open Tech, Tech Data will work closely with KnowledgeTree to educate resellers and enable them to profitably deliver these solutions to their customers.”
About KnowledgeTree
KnowledgeTree is an enterprise content management provider focusing on affordable document management software that is easily installed and used by business professionals. Offering commercial SaaS and on-site editions as well as a free, open source community edition, KnowledgeTree’s features — including workflow, version control and audit trails — help organizations manage the document lifecycle, promote collaboration, reduce paper and ensure compliance.
As a commercial open source company, KnowledgeTree is committed to affordability, accessibility and integration across operating systems and applications. Customers include organizations of all sizes in many industries, including life sciences, legal, financial and government sectors. KnowledgeTree is headquartered in Raleigh, NC. For more information, visit www.KnowledgeTree.com. Follow us on Twitter at #knowledgetreesw.
About Tech Data Corporation
Tech Data Corporation (NASDAQ GS:TECD) is one of the world’s largest distributors of technology products from leading IT hardware and software producers. Tech Data serves more than 125,000 IT solution providers in over 100 countries. Every day, these resellers depend on Tech Data to cost-effectively support the technology needs of end users, including small and medium businesses (SMB), large enterprises and government agencies. Ranked 102nd on the FORTUNE 500®, Tech Data generated $24.1 billion in net sales for its fiscal year ended January 31, 2009. To learn more, visit www.techdata.com.
Leave a Comment » | Content Management, Content Management System, KnowledgeTree | Tagged: Content Management System, KnowledgeTree | Permalink
Posted by mejura
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